Returns & Exchanges
At Xenia, we want you to be completely in love with your purchase. If a piece doesn't fit or suit your style, we offer a seamless 30-day return window for all unworn items with original tags attached.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Label and Ship
Print your prepaid shipping label provided by the portal, attach it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing